sC
sandra C

1 reviews | Active since Dec 2013

04 Dec 2020, 09:29

False Advertising!!********** company

*******!! False advertising!! *********** management system!! Was called by you agents, they sold for me a explora 3, yet I told them that I already have one, they advised me that it's on promotion it's a called a price locked down and it will not affect my subscription if ZARR499, I t have tried a numerous times to call the call center to ask them why I'm being billed for 2 explores yet they told me that it does not and will not affect me in any ways....boom now debit order of ZAR 998 WENT OUT..for the way..called again, no one seems to be able to help. Like really big company like dstv and no one knows what's going on, no wonder people are moving to Netflix....mnxa

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Replies (1)
sC
sandra C's update04 Dec 2020, 21:51
Reviewer Update

Spoke to Ntando from multichoice jhb, he has good customer service and he resolved my issue in less than 30 mins.
Thank you Ntando from multichoice Jhb