False advertising on 'Pricelock'
<p>According to the 'Pricelock' adverti*****t DSTV will respond quickly to one's request for an installation. This is completely untrue! I have been waiting for THREE WEEKS since applying for this. I've phoned to enquire what was happening a number of times but was just told I had to wait, an installer would phone me - but there has simply been no response. This is HUGELY frustrating! Multichoice management, you should not make advertising claims that are impossible to fulfil in practice! </p> <p> </p>
Dear Estelle
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Estelle
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Estelle
Apologies for the delayed response. We tried contacting today at 9:19 am to no avail.
We have referred your complaint to the relevant department for urgent assistance in this regard. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Dear Estelle
Apologies for the delayed response. We tried contacting today at 9:19 am to no avail.
We have referred your complaint to the relevant department for urgent assistance in this regard. They will contact you directly with your concerns as soon as possible.
Regards
Elna