False Advertising of Price Lock Deal and ********** Service

<p>Good afternoon</p> <p> </p> <p>I am very frustrated with this price lock service you falsely advertise.</p> <p> </p> <p>In you false adverti*****t you state that should you call to require a price lock deal a consultant will call you in 48 hours.</p> <p> </p> <p>This is an utter lie since no one has called me since more than 3 week ago when I logged this request.</p> <p> </p> <p>I called this past Sunday to follow up on this non feedback from you guys and I was just told that I should have been called by now so the person escalated the request again and said the same thing that I would be called in 48 hours.</p> <p> </p> <p>Till date no one has called me.</p> <p> </p> <p>I am so upset, frustrated and disappointed with the manner you are working with processing my price lock request.</p> <p> </p> <p>The least thing you can do in decency to your loyal customers is merely give feedback if you have backlog or constantly update me on what is happening with my request.</p> <p> </p> <p>It is unfortunate Multichoice has no competitor currently hence you are getting away with such service.</p> <p> </p> <p>So ****ed off and did not ever expect service like this from your before.</p> <p> </p> <p>I need a response as soon as possible on my request in the mean time I am escalating this to any other relevant parties in DSTV since you not taking any urgency with my matter and I will post the same complaint on Hello Peter.</p> <p> </p>