1 reviews | Active since Feb 2025
False advertising - Multichoice
I have received the worst customer service from dstv in the past 2 months. First I received a r100 uber eats voucher that would not work on the app. When I reported this to dstv , they told me that uber eats would sort it out but they would call me to check if it has been sorted . Never received resolution or a single call. Then this month when I tried claiming another voucher on the dstv app , it would not go through. I emailed a screenshot to dstv , only to receive a call 3 days later to be told that there is nothing they can do and they would try to help me obtain vouchers in the future.What pathetic service. That's 200 in vouchers already. And not to seem petty , but I am a premium subscriber for years with additional streaming packages included in my account so I pay a hell of a alot for dstv and such service is frustrating and dissapointing. It's not the first time with dstv , the last time was their Disney plus promo which they incorrectly billed me for as well and they never bothered to rectify. I let that one go but these recent hiccups is just not acceptable. Do better Multichoice. No wonder your subscribers are cancelling your overpriced nonsense of a service.
