hR
haiko R

1 reviews | Active since Jul 2015

11 Dec 2019, 13:46

false advertising, dishonesty, poor service.

I contacted your call centre about the price lock package advertised for DSTV family as per this link: https://www.dstv.co.za/get-dstv/packages/dstv-family/#pricing

When i finally got hold of anactual human at the call centre they claimed that this package doesnt exist. After being on hold for over 30 minutes I was eventually told that someone would get back to me about this issue. That was over a week ago and I am still waiting.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Dec 2019, 14:33
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
hR
haiko R's update11 Dec 2019, 15:31
Reviewer Update
This was done before and nothing happened
hR
haiko R's update13 Dec 2019, 12:35
Reviewer Update
Still no response. Thats what you can expect from DSTV