False advertising

I have had enough of the back and forth, live chats and promises that my issue would be resolved. It's month 2 now and still nothing resolved. We haven't been using the service for some time, we then received an SMS from DSTV 31/03 saying if we reconnect by that day we will pay R205 for the next three months. We went into our profile and it showed we needed to pay 388.58. I used the live chat services and they confirmed this. I then mentioned about the promotion but it wasn't added to our account so in order to not loose out on this promotion we said we paying the amount as stated and can resolve it afterwards. We then made contact again with an agent who said she will send through the information for them to add the promotion onto our profile for the remaining 2 months and they will get back to me. We haven't received feedback for 2 weeks and made contact again via live chat. I provided the incident number and the agent confirmed the overpaid amount would be used for our next subscription amount and we would only have to pay the balance of the 205 for April and would also get back to me to confirm, there was no feedback again after this. Before making payment for April, we decided to contact live chat again as the balance owing for April is showing 235 instead of R21.42(which was the balance of our overpaid amount for March). The agent confirmed there was once again no discount reflecting on our profile and he would escalate and get back to us. He then provided feedback the following day saying we should pay 188. I then rep**** to the feedback saying it's still the incorrect amount but we still paid to avoid penalty fees now again.

In the very same sms with the link they sent for this promotion was a R150 Checkers voucher advertised if we reconnected. asked about this also and too date haven't received any feedback. I've even sent them all the screenshots taken when I went into the link 31/03 as proof of what was advertised but still no luck....