RO
Rose O
1 reviews | Active since Aug 2014
09 Jul 2024, 11:56
False Advertising by DSTV
We took a package in May seen on an advert for R80 we receive 50 gigs and a router at DStv. We were then debited R179 end of May and June and when we queried this, we were told multiple stories from how we cannot cancel the package to almost 3 escalations with no feedback to date. This is a case of pure false advertising or day light *******. The issue to date is not resolved and the consultants promise to call back but never do.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Jul 2024, 12:15Hi Rose Oliphant,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Jul 2024, 12:15
Official
Hi Rose Oliphant,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
RO
Rose O's updateReviewer Update
29 Jul 2024, 13:50We have had no feedback for two weeks now and you are still debiting the account. Lesiba from your Hello Peter complaints department has not completed this query!!!!
RO
Rose O's update29 Jul 2024, 13:50
Reviewer Update
We have had no feedback for two weeks now and you are still debiting the account. Lesiba from your Hello Peter complaints department has not completed this query!!!!