False advertising and empty promises

<p>I am not a DSTV customer as yet but I am already fed up. Bought a decoder on Tuesday that comes with full installation and 3 days later it is not installed. I have my time and airtime calling the installers to come to my house and install and some demand that I pay them petrol money regardless of me staying within 25km of the store and where they are based. I have been contacting the installation company on the decoder and not even once have I went through to them. Contacting the customer care number has not helped as well since all the installers aren't coming, promise to come and never pitch and the recent one who came refused to help saying that he will struggle to get paid since it's not Elsat. I am done. If I am struggling to get my DSTV installed what else will I struggle with and the call centre agents keep passing the buck. The way things are, I'd rather not have DSTV. I am so fed up, angry and disappointed.</p>