SB
Suzanne B
1 reviews | Active since Apr 2013
18 Jan 2017, 10:49
False advertising
<p>i purchased an explorer with instalation voucher for christmas. I have been struggling to get it installed as ALL the installers refuse to install because Multichoice does not pay them. I purchased it on Black friday and have been struggling eversince. I have phoned multichoice on numerous occasions and the only response I get is " they must do it phone them again". I am at my wits end and don't know what to do. Please help!!!!</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
18 Jan 2017, 11:26Dear Suzanne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply18 Jan 2017, 11:26
Official
Dear Suzanne
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Jan 2017, 13:34Dear Suzanne
Apologies for the delay and frustration caused.
The matter has been referred to the relevant department. They will contact you directly for further assistance.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply18 Jan 2017, 13:34
Official
Dear Suzanne
Apologies for the delay and frustration caused.
The matter has been referred to the relevant department. They will contact you directly for further assistance.
Regards
Elna
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Jan 2017, 15:50Dear Suzanne
Thank you for trusting us with your query.
We understand that our Field Service/Installer team were in touch with you and assisted with installation.
Please let us know if you are happy with the outcome.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply24 Jan 2017, 15:50
Official
Dear Suzanne
Thank you for trusting us with your query.
We understand that our Field Service/Installer team were in touch with you and assisted with installation.
Please let us know if you are happy with the outcome.
Regards
Elna
Best regards,