False Advertising

Mutichoice explora price lock is a just a **** and false advertising. Their consultants are so *********** and cannot give accurate contractual information. I am so angry that I wish never ordered the blooooody price lock explora. A consultant called me on 17 May 2018 and told me all about the explora and the price of R549 since I'm on compact. I took the offer and chose a debit order date of the 26 of each month which we both agreed on. A few days later my explora was delivered and on 26 May 2018 I called agent to connect me. I then called Multichoice the same day to upgrade my service to the R549 price lock agreed upon with the consultant on 17 May 2018. Without any waste of time the sum of R313.54 was as debited from my account on 27 May 2018 because I had a credit from my previous account of a normal compact. To my surprise again another stupid consultant from the accounts department told me on 29 May 2018 that the amount to be debited in my account on 26 June 2018 will be about R750+ Now my problem here is the fact that I was told that I'll pay R549 on the 26 of each month but all of sudden all that has changed and R700 will be debited... If there were any issues or terms with the installation why was I not told about that when they called on 17 May 2018 to offer me that explora? How is this my fault that their consultants are not competent enough to explain the offer to the clients? I don't care about the break down of finances and what not all I am saying is that the promotion says R549 for a DSTV price lock for two years nowhere do they say R700+ or anything of that nature. I was told that I will pay R549 and it is R549 that I will pay on the 26 of each month starting in June. Multichoice must just deal with their consultants and leave my bank account alone otherwise they can come get their stupid explora and put me back to my normal compact which did not give me any problems. All consultants I spoke to were not helpful at all. Multichoice must just stop advertising lies thereby saying price lock is R549 every month when they know very well that is not true. They must also educate their consultants to give accurate information especially contractual information. I want multichoice to deduct the R549 agreed upon when I took up the offer and the rest of the remainder must be deducted fron the consultant as I was never advised that I will pay R700+