C
CECILIA

1 reviews | Active since Oct 2021

04 Apr 2023, 10:32

False advertising

I got an sms that if i reconnect my package i would pay gor three months 199 Dstv has goneto disconnect and say the special is not reflecting on my account anymore and I should pay 365

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2023, 11:05
Official
Hi Cecilia, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2023, 11:05
Official
Hi  CECILIA,

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

 Kind regards,
DStv: Hello Peter Team 
C
CECILIA's update04 Apr 2023, 11:20
Reviewer Update
This is false advertising and the call centre can not assist accordingly
C
CECILIA's update04 Apr 2023, 11:22
Reviewer Update
I reconnected my dstv purely for that special and four days in I'm told to pay a different amount because for some unknown reason the special is nolonger reflecting on my account