MD
Mbulelo D
1 reviews | Active since May 2011
01 Jun 2024, 10:39
FALSE ADVERTISING
My Services disconnected with Multichoice after being a loyal customer for decades, I subscribed for internet services which I was not told that my Compact subscription will be combined with the internet as one package, the amount that was sold to me by the Agent is not the amount that was about to be debited, now my kids are frustrated because I paid the amount R420 that was showed to me on dstv app
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
01 Jun 2024, 10:59Hi Mbulelo, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Jun 2024, 10:59
Official
Hi Mbulelo, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Kind regards,
DStv: Hello Peter Team
MD
Mbulelo D's updateReviewer Update
04 Jun 2024, 08:50Good Day
My Services are disconnected again, this morning, I started using this Router on 03/06/2024, I tried calling the contact center this morning, I am told that I need to pay R200 for pro rata, how many times do I have to pay for me be connected use this services, I so frustrated now as I can not work due to data being deconned again
My Services are disconnected again, this morning, I started using this Router on 03/06/2024, I tried calling the contact center this morning, I am told that I need to pay R200 for pro rata, how many times do I have to pay for me be connected use this services, I so frustrated now as I can not work due to data being deconned again
MD
Mbulelo D's update04 Jun 2024, 08:50
Reviewer Update
Good Day
My Services are disconnected again, this morning, I started using this Router on 03/06/2024, I tried calling the contact center this morning, I am told that I need to pay R200 for pro rata, how many times do I have to pay for me be connected use this services, I so frustrated now as I can not work due to data being deconned again
My Services are disconnected again, this morning, I started using this Router on 03/06/2024, I tried calling the contact center this morning, I am told that I need to pay R200 for pro rata, how many times do I have to pay for me be connected use this services, I so frustrated now as I can not work due to data being deconned again
