False advertising??
Ay your service is very disappointing. Last month I was complaing about service again and this time it's false advertising. You tell us showmax is for free when on premium there is no option to access this free service
I call your call center I spoke to Thobile who also says " I don't know" so you are advertising to us some thing that you say is free but no one knows how to access
Another consultant yesterday told me box office is also free when on premium. And today it's not. I'm totally fed up with this ******* service really
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
08 Jan 2020, 11:30Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Jan 2020, 11:30
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
10 Jan 2020, 04:45Kagiso. But none of your staff know how to access that and they are giving out false information. How does one access it then because there is no option to. I've already talked to someone about this and didn't get assistance. Kanti what kind of service are u providing. This service yenu is getting real frustrating now
And this is not the 1st time
And this is not the 1st time
's update10 Jan 2020, 04:45
Reviewer Update
Kagiso. But none of your staff know how to access that and they are giving out false information. How does one access it then because there is no option to. I've already talked to someone about this and didn't get assistance. Kanti what kind of service are u providing. This service yenu is getting real frustrating now
And this is not the 1st time
And this is not the 1st time
's updateReviewer Update
12 Jan 2020, 07:17How is it accessed then because no knows
's update12 Jan 2020, 07:17
Reviewer Update
How is it accessed then because no knows