cM
chadi M
1 reviews | Active since Aug 2015
28 Apr 2021, 21:21
False adverse
I am shocked that this company is trying to ***** from us. On the 7th April I got message that they offering premium package for 2 months at 599. I upgraded now I get an sms.saying I must pay 899. This is *****ing from poor people. I.wouldn't have upgraded if this was the case. I still have the advert with me
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
28 Apr 2021, 22:51Hi Chadi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Apr 2021, 22:51
Official
Hi Chadi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
cM
chadi M's updateReviewer Update
28 Apr 2021, 23:13Why do u advertise falsely? This is screaming peoples money. I couldn't have upgraded if I didn't see this false advert of : upgrade to premium and pay 599 for 2 months
cM
chadi M's update28 Apr 2021, 23:13
Reviewer Update
Why do u advertise falsely? This is screaming peoples money. I couldn't have upgraded if I didn't see this false advert of : upgrade to premium and pay 599 for 2 months
DStv (MultiChoice)'s replyOfficial
29 Apr 2021, 15:32Hi Chadi,
We have tried to call you on ***, with no success.
Kindly accept our apology that the discount on the account was incorrect removed from the account.
We have removed the incorrect charges and you can make a payment of R 599.00 to keep DStv Premium for the month of May
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
We have tried to call you on ***, with no success.
Kindly accept our apology that the discount on the account was incorrect removed from the account.
We have removed the incorrect charges and you can make a payment of R 599.00 to keep DStv Premium for the month of May
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Apr 2021, 15:32
Official
Hi Chadi,
We have tried to call you on ***, with no success.
Kindly accept our apology that the discount on the account was incorrect removed from the account.
We have removed the incorrect charges and you can make a payment of R 599.00 to keep DStv Premium for the month of May
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
We have tried to call you on ***, with no success.
Kindly accept our apology that the discount on the account was incorrect removed from the account.
We have removed the incorrect charges and you can make a payment of R 599.00 to keep DStv Premium for the month of May
We sincerely apologise for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,
cM
chadi M's updateReviewer Update
29 Apr 2021, 20:57Thank you very much
I will make payment for I'd ***
I will make payment for I'd ***
cM
chadi M's update29 Apr 2021, 20:57
Reviewer Update
Thank you very much
I will make payment for I'd ***
I will make payment for I'd ***