Failure to update account

This is the 3rd report I am writing about Multichoice about the same thing and it has been weeks in between the reports.<br> <br> Today is the 19th of August 2015, I paid on the 24th of July and people have not updated my account. <br> Last week, someone from multichoice asked me to send my bank statement of which I did, still nothing.<br> <br> I do not understand this honestly. I called in order to be guided on how I was supposed to pay of which I did. <br> I WAS TOLD I CAN PAY VIA EFT!!! I DID JUST THAT!!! I WAS GIVEN THE REFERENCE NUMBER I USED IT. I WAS TOLD I NEED TO SUBMIT PROOF, I DID JUST THAT. I WAS TOLD I NEED TO SUBMIT MY BANK STATEMENT I DID.<br> <br> WHAT MORE NEEDS TO HAPPEN BEFORE MY ACCOUNT CAN BE UPDATED. ITS BEEN MORE THAN 3 WEEKS NOW. <br> WHAT IS IT THAT YOU WANT FROM ME? CAN SOMEONE NOT RESPOND TO THIS COMPLAIN BEFORE THEY ALSO DO SOMETHING ABOUT IT. THIS IS DISGUSTING!!! GUYS YOU HAVE BEEN IN THE INDUSTRY FOR A LONG TIME. STOP ACTING WORSE THAN AN ENTREPRENEUR WHO IS STILL STARTING UP. THIS IS UTTER NONSENSE AND LACK OF RESPECT TO A CUSTOMER. I GAVE YOU YOUR MONEY WHICH YOU ASKED FOR. CALL CAPITEC, I GIVE YOU THAT AUTHORIZATION TO CHECK. <br> <br> IF YOU DOING THIS ON PURPOSE REMEMBER GOD IS WATCHING