SM
Sinazo M
1 reviews | Active since Nov 2015
30 Nov 2015, 20:22
FAILURE TO RETURN OWED MONEY BACK TO ME
THE PERSON WHO WAS ASSISTING ME SAID MY ACCOUNT HAS INSUFFICIENT FUNDS, I USED ANOTHER THEN IT WAS SUCCESSFUL BUT WHEN I PRINTED MY BANK STATEMENT IT SHOWED THAT BOTH TRANSCTIONS WERE SUCCESSFUL. IVE BEEN WAITING FOR THE BRANCH MANAGER TO GET BACK TO ME SINCE ON THE 6TH OF NOVEMBER, HE NEVER GOT BACK TO ME AND IM NOT GETTING ANY FEEDBACK. I WENT TO THE STORE 4 TIMES WITH MY OWN TRANSPORT MONEY
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DStv (MultiChoice)'s replyOfficial
03 Dec 2015, 15:45Hello sinalunje,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply03 Dec 2015, 15:45
Official
Hello sinalunje,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team