RvdB
Ron van der Bos
1 reviews | Active since Dec 2014
04 Apr 2015, 09:37
Failure to respond to request
Over the past two years I have asked Multichoice to stop sending me their Monthly Subscribers magazine. I feel it is a waste of paper, money, etc as I don't refer to the magazine at all. They continue to send it to me despite my request for them to stop! Very frustrating!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Apr 2015, 13:40Hello ronvdbos,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your
MultiChoice account and assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your
MultiChoice account and assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply05 Apr 2015, 13:40
Official
Hello ronvdbos,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your
MultiChoice account and assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your
MultiChoice account and assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,