FAILURE TO PROVIDE PROMISED SERVICE

Item: DStv (MultiChoice)
Rating: 2
Author: Martin Y

HOW MANY SMS's DOES ONE HAVE TO SEND TO TAKE ADVANTAGE OF THE DEAL FOR R899:00? Now at 28 SMS's and 6 emails, 1 complaint to \Hello Peter"(acknowledged and promised a phone call - still waiting!)"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Jan 2016, 10:10

Hello Martin Young,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Jan 2016, 10:10

Official