1 reviews | Active since Sept 2016
Failure to install
<p>I thought Dstv explora price lock was a good deal. I bought it and it was delivered on time. They gave me the name and contact of their installers to call them and organised intallation. This company is called masina domestic services. I did what they said. But unfortunately masina domestic services they haven't responded to my calls for two days including an email. </p> <p>I'm very disappointed by multichoice. I even wrote them an email(multichoice) but still they fail to respond too. At the end of the month multichoice will debit from my account but unfortunately for me they don't care. Explora is not installed.</p> <p>This is my dissatisfaction and i advice people to avoid working directly with multichoice since they can't deliver a service. Not even nominate a second installer</p> <p>When this message reaches multichoice. Make it a point that you organise an installer for me or further steps will be taken against you.</p>
Dear Peter Kgashu
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice: Hello Peter team
Best regards,
Dear Peter Kgashu
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice: Hello Peter team
Best regards,
Dear Peter Kgashu
Apologies for the frustration and delay.
We have referred the matter to our Field Service/Installer team for further assistance. They will be in touch within the next 24hrs.
Regards
Elna
Best regards,
Dear Peter Kgashu
Apologies for the frustration and delay.
We have referred the matter to our Field Service/Installer team for further assistance. They will be in touch within the next 24hrs.
Regards
Elna
Best regards,
