PK
Peter K

1 reviews | Active since Sept 2016

27 Apr 2017, 06:59

Failure to install

<p>I bought an explora price lock with full installation. It was delivered on the 24th of April 2016. Ever since that day, an installer which i was referred to by multichoice fail to pick up my calls and respond to my emails for 3 days. This installing company is called masina domestic services. </p> <p>Multichoice is failing me as a client. I emailed them and still they are not responding too. This is an ********* business practice. By the end of the month they will be running to my bank account to make a debit order but am not even using their service.</p> <p>Further action will be taken if they fail to install the explora today.</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Apr 2017, 09:58
Official

Dear Peter Kgashu

Please see response on your 1st complaint.

Our Field Service/Installer team will be in touch with you shortly for further assistance.

Regards

Elna

Best regards,