FAILURE TO FIX PROBLEM WITH DSTV BOX OFFICE !

This is the 3rd week in a row I am writing on Hello Peter about the same problem <br> <br> Each time Multichoice responds with apologies saying that someone will be in contact to resolve the problem but these are empty promises . I am still sitting with the same problem for over a month which is a technical issue with downloading of movies on Box Office<br> <br> The problems are as follows : <br> <br> 1.The movies fail to download but still the money is deducted for these failed downloads <br> 2.There is no response from the support page on the box office website <br> 3.The call centre say they cannot help with technical issues for Box Office <br> 4.The chat support keep saying they will ' escalate the problem ' but nothing has been resolved <br> 5.There is no contact telephone number for technical support for Box Office