MR
Moses R
1 reviews | Active since Aug 2017
26 Feb 2021, 05:51
Failure to Cancel Subscription
Good Day
I do not know why is it difficult for multichoice to cancel my subscription.
22 December 2020 I called multichoice to cancel my subscription of which it was said that it was cancelled but deductions was still made and later refunded after several calls and emails. In January 2021 again deductions went through without my concern, I sent an email but no reply from multichoice. It is February 2021 again a deduction of R1119.14.
Please refund my money and stop deductions.
Regards
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
26 Feb 2021, 08:45Hi Moses Ralejoana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Feb 2021, 08:45
Official
Hi Moses Ralejoana,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
