vC
venice C
1 reviews | Active since May 2011
28 Aug 2017, 22:27
FAILURE TO ALLOCATE PAYMENT ALREADY MADE
My debit order of R385 bounced. I made payment the very next day!! They still suspended my account! I've been sending and sending and sending proof of payment! The have the nerve to request I pay R485.01 to be reconnected! AFTER BEING A LOYAL CLIENT FOR 3 YEARS!!!! TERRIBLE!
Helpful (0)
Replies (6)0
Replies (6)DStv (MultiChoice)'s replyOfficial
29 Aug 2017, 08:12Dear Venice
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
DStv (MultiChoice)'s reply29 Aug 2017, 08:12
Official
Dear Venice
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
vC
venice C's updateReviewer Update
03 Sept 2017, 10:08I have sent you the correct proof of payment over and over again!! I told you it has been allocated wrong!! I SENT YOU THIS MESSAGE ON THE 30th of August!!!!! I am Venice Carlinsky. My ID number is ********** 098082. Please allocate to my ( ********** 3) account." FIX YOUR ******* OR CANCEL MY ACCOUNT!! YOU HAVE PROOF THAT YOU HAVE MONEY! REFUND IT IF YOU CAN'T ALLOCATE MY PAYMENT TO MY ACCOUNT!!
vC
venice C's update03 Sept 2017, 10:08
Reviewer Update
I have sent you the correct proof of payment over and over again!! I told you it has been allocated wrong!! I SENT YOU THIS MESSAGE ON THE 30th of August!!!!! I am Venice Carlinsky. My ID number is ********** 098082. Please allocate to my ( ********** 3) account." FIX YOUR ******* OR CANCEL MY ACCOUNT!! YOU HAVE PROOF THAT YOU HAVE MONEY! REFUND IT IF YOU CAN'T ALLOCATE MY PAYMENT TO MY ACCOUNT!!
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venice C's updateReviewer Update
04 Sept 2017, 17:38I have sent you all the documents. You can see that money from my account has been paid into that of Multichoice on the 15th of August. I have sent you the screenshot and my bank statement. Continuously spending money on data to help you sort out your ****. If you going to suspend my account again I suggest you pay back my money. I'm getting rather annoyed.
vC
venice C's update04 Sept 2017, 17:38
Reviewer Update
I have sent you all the documents. You can see that money from my account has been paid into that of Multichoice on the 15th of August. I have sent you the screenshot and my bank statement. Continuously spending money on data to help you sort out your ****. If you going to suspend my account again I suggest you pay back my money. I'm getting rather annoyed.
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venice C's updateReviewer Update
04 Sept 2017, 17:48I have sent another document to Baantshe Khoza yesterday. Payment was done via eft . Keabetswe Mokoena sent an email saying " Thank you for your email.
We confirm that payment amount of R385.00 is reflecting on Mr E Funzamo account. Please confirm if the payment is allocated to the correct account holder.
Further to the above, there is no e-mail address listed on your account. Kindly advise should you wish that we update accordingly.
Awaiting your response.
Kind regards
Keabetswe Mokwena"
vC
venice C's update04 Sept 2017, 17:48
Reviewer Update
I have sent another document to Baantshe Khoza yesterday. Payment was done via eft . Keabetswe Mokoena sent an email saying " Thank you for your email.
We confirm that payment amount of R385.00 is reflecting on Mr E Funzamo account. Please confirm if the payment is allocated to the correct account holder.
Further to the above, there is no e-mail address listed on your account. Kindly advise should you wish that we update accordingly.
Awaiting your response.
Kind regards
Keabetswe Mokwena"
vC
venice C's updateReviewer Update
04 Sept 2017, 17:49To which I rep**** with my information
vC
venice C's update04 Sept 2017, 17:49
Reviewer Update
To which I rep**** with my information
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venice C's updateReviewer Update
08 Sept 2017, 03:13I have supp**** you with everything you have asked! Yet again you have suspended my services! Don't tell me to email your email adresses again.
vC
venice C's update08 Sept 2017, 03:13
Reviewer Update
I have supp**** you with everything you have asked! Yet again you have suspended my services! Don't tell me to email your email adresses again.
