CN
Cindy N

1 reviews | Active since Jul 2009

19 Jul 2023, 21:17

Failure to acknowledge or take responsibility

It’s been 2 weeks and we are still unable to access Disney Plus. My last call to the customer service team lasted for 30 min where I was told that as a premium client I should have automatic access however this is still not the case. You have not treated me fairly DSTV and have failed to follow up and provide me with feedback. Shocking!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2023, 22:39
Official
Hi Cindy,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team