kK
karenbotes K

1 reviews | Active since Oct 2016

29 Oct 2016, 20:38

Failure of reconciliation of account

<p>My DSTV has been cut off 4 times since 11 October 2016.</p> <p>I called more than 5 times and mailed through proof of payment at least 5 times already! To ask to be reconnected. </p> <p>My payment was made on 11/10/2016 from Nedbank. Payment beneficiary ********** 70. I realise that the reference has a '0' at the end, which should not be there. The Nedbank payment reference is ********** 1/Nedbank/ ********** ********** 1877.</p> <p>PLEASE RECONNECT!</p> <p> </p> <p>I was again disconnected on Friday. sent proof through and I am still disconnected! </p> <p> </p> <p>Wake up and sort this out!</p> <p> </p> <p> </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Oct 2016, 07:48
Official

Dear Karen Els Botes

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team