Failure of loading debit order

Item: DStv (MultiChoice)
Rating: 2
Author: Hennie G

Hi,<br> i reconnected my DSTV package on the 27th of September 2015, i updated my debit order details, they said it would take three days to confirm, a month later they disconnected my service, and i had to pay via eft, it then was \escilated"but nothing came of it"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Dec 2015, 11:20

Hello HGGreyling,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Dec 2015, 11:20

Official