SM
SOLOFELANG M
1 reviews | Active since Jul 2012
11 Mar 2016, 07:42
Failed to take ownership
My account has been suspended due to the fact that someone failed to do their work, I have 2 account phoned somewhere around December because one of my account was not working properly so was advised that I need to take it to the next center for repair but meanwhile I won't be billed for that to my surprise my account is in errors because someone *********** failed to due their job ..
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Replies (1)
DStv (MultiChoice)'s replyOfficial
12 Mar 2016, 14:03Hello SOLO MOTSEPE,
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the inconvenience caused.
Our records confirm that you called in to schedule the disconnection of service for one the packages. Upon reason, we have manually adjusted your account and reversed the reconnection fee.
Currently, you only have the DStv Compact package active.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the inconvenience caused.
Our records confirm that you called in to schedule the disconnection of service for one the packages. Upon reason, we have manually adjusted your account and reversed the reconnection fee.
Currently, you only have the DStv Compact package active.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply12 Mar 2016, 14:03
Official
Hello SOLO MOTSEPE,
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the inconvenience caused.
Our records confirm that you called in to schedule the disconnection of service for one the packages. Upon reason, we have manually adjusted your account and reversed the reconnection fee.
Currently, you only have the DStv Compact package active.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you. Please accept our apology for the delayed response and the inconvenience caused.
Our records confirm that you called in to schedule the disconnection of service for one the packages. Upon reason, we have manually adjusted your account and reversed the reconnection fee.
Currently, you only have the DStv Compact package active.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah