tM
thato M

1 reviews | Active since Jan 2017

07 Oct 2020, 20:06

Failed to communicate

I downgraded my package in August from premium to compacted and Normally check my total due on whatsapp... To my surprise I have an outstanding amount that I wasn't aware of from the previous month and only found because I called dstv dispute the total due amount

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Oct 2020, 20:28
Official
Hi Thato, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
tM
thato M's update08 Oct 2020, 09:03
Reviewer Update
Good day

I'm very disappointed ???? with dstv had to call the call center again this morning regarding the same issue. ????