FAILED DSTV. USELESS CONTACT CENTRE.

I purchased the new DSTV Ultra decoder in February which came with a free installation. To Date I do not have the installation and for the whole month of February I paid for nothing as the installer that was allocated the task failed to do the installation. The job was then paused and had to go to the walk in centre AGAIN to have the task re-initiated, the job was allocated to the same installer who failed the first time around. He made numerous appointments which he kept on rescheduling and eventually did not come through. I have been calling the contact centre and they have not been helpful asking me to go back to the walk in centre. The manager at the call centre said she was going to contact me after the matter was resolved and to date I have not received the call. Its almost 3 months now for DSTV just to fulfill on a simple promise.