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So i am Willemine Hendricks. I escalated some time last week that multi choice put me on a compact plus without my knowledge for months almost a year. With no PLUS Channels and no consent from my end. They are now teling me that technically its not their fault that i am only complaining about it now. I only pi ked it up now cause my husband has been paying the account and realized that they have been over charging me.

They now claiming that they are discounting me for 3 months R120 that i can use toward my package for next month 2nd May. So im supposed to be greatful cause its not their fault that i only picked it up now. So its my fault that they over charged me for a year . They jumped from R470 to R570 and now im paying R601 for the past 3 months and i should be greatful for 3 months discount of R120.

They are now blaming me for a mistake they made . This is *******. I even asked to be called by a manager and i again received the same stupid email. Im not a stupid i know my rights and this is *********.