MS
Maxine S
1 reviews | Active since Oct 2012
17 Mar 2015, 10:25
Extremely unsatisfied with service received
I am extremely upset with the pathetic service i have received from Multichoice. I have made to payment to them and have sent through the proof of payment numerous times and still my payment has not been allocated. I have phoned in numerous times and am promised that payment will be allocated yet this still has not been done and once again my service has been cancelled. I am completely fed up with this pathetic service that I have receive.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Mar 2015, 14:37Hello msoligram,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that your R40.00 payment has been allocated now pending approval.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that your R40.00 payment has been allocated now pending approval.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply17 Mar 2015, 14:37
Official
Hello msoligram,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that your R40.00 payment has been allocated now pending approval.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that your R40.00 payment has been allocated now pending approval.
MultiChoice's mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness..
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta