LN
Lindi N

1 reviews | Active since Nov 2016

29 Mar 2022, 16:55

EXTREMELY TERRIBLE TERRIBLE SERVICE!!!!!!!!!!!!!!!!!!!!!!!!

I decided after a long time to activate the debit order facility on my account. Worst mistake ever cause since doing so until now, my account has been disconnected 3 times. Then today upon enquiring about this, I was spoken to in such a rude manner by a consultant called Manini Mthombeni, who made me feel like DSTV actually does not value us as clients at all. She was rude, arrogant, kept interrupting me whilst I was stalking and had no care in even listening to my concern. Her attitude was beyond rude. Now i sat on the phone for so ling and still my issue is not resolved. i am so tempted to just discontinue my services.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Mar 2022, 17:15
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team