Extremely Poor service multichoice

<p><span style="color: #555555; background-color: #ffffff;">My husband had tried since beginning of April to have his new explora delivered to us,they have deducted the delivery amount and we have not recieved any explora yet. It's over a month now (money deducted on 11 APRIL 2016), he is furious, we have not had any call or sms or e-mail sent to is explaining the resaon for this delay, we have phoned 4 times and every time they just add a motivation to the system.what is happening to DSTV, this should be an elite company....everything but...how embarrassing!!!? Poor poor service....we are on the verge of cancelling our whole system.</span></p>