Extremely POOR service from DSTV

I am extremely disappointed with my experience with DSTV over the past month. It feels like every third day, without fail, my service gets cut off. I've spent countless hours on the phone, enduring frustratingly long hold times, only to have the same issue arise again and again. Despite my efforts to explain my setup—just a primary decoder and extra view—I'm met with the same robotic responses insisting that I must be streaming.

Communicating with their customer service feels like banging my head against a brick wall. No matter how many times I warn them about the consequences and mention reporting them to Hello Peter, it seems to fall on deaf ears.

To add insult to injury, I've even resorted to paying an extra R 200 on my account just to avoid falling into arrears, but it's clear that even this gesture hasn't improved the situation.

Thanks to their sheer incompetence and utter lack of customer care, they've managed to lose yet another loyal customer. I wouldn't recommend DSTV to my worst enemy. DSTV does not even qualify for the one star rating that I gave them but I had no choice, I had to add it to write the review.