EXTREMELY POOR SERVICE!

EXTREMELY POOR SERVICE!

I have been struggling with DSTV for over a year and a half, at first it was Box Office movies that were rented on my account. I reported it to DSTV but still got no feedback.

I upgraded from the regular Explora to the Explora Ultra.

It was the biggest mistake I could make!

Every third to fourth day my DSTV is turned off, then I call and every time I get extremely poor service. The consultant promises me every time I will receive a call back from the supervisor but I have not yet received a single call back. My DSTV has now been turned off again and now the consultant says that my account has not been paid in full, but I pay DSTV through a debit order that goes off my account.

I am extremely disappointed in this institution and will never again recommend anyone to become a client of DSTV !!!

I hope this is sorted out very quickly!