Extremely Poor Service

I paid on 27 February and I was disconnected.when I checked my oustanding balance it showed R1058 which is impossible.checked my bill breakdown and it showed 2 subscriptions i only have 1!!!! after many calls and a visit to the multichoice office in N1 I could view for one day then got disconnected again. I checked my bill my payment at end February is still not reflecting and still disconnected