Extremely poor service - Accounts

<p>I logged my first complaint on 7 Nov 2015(Ref711149), when i baught a new single view HD decoder. After switching from my old D900 to the new decoder, i noticed that my debit was DOUBLE for a couple of months. Nothing happend, although they told my they will investigate and get back to me.</p> <p>I followed up in January with the same response given.</p> <p> </p> <p>I then cancelled my account with multichoice during the beginning of April 2016. They cofirmed, and also told they are still busy with the previous enquiry.</p> <p> </p> <p>End of April 2016, the debit went trough again. I sent a mail(Ref***) and received the normal response.</p> <p> </p> <p>I sent another mail on 20 May.</p> <p> </p> <p>Now, by the end of May 2016, STILL NO CREDITS has been passed and the DEBIT WENT OFF AGAIN!!!!!!!!!!</p> <p> </p> <p> </p>