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Denzel B

1 reviews | Active since Dec 2015

21 Sept 2019, 09:30

Extremely Poor service

I have never seen such pathetic service I've been struggling with my account for weeks and no one is coming back to me to fix my account. Paid on the 11 of September my monthly subscription and a few days later it was disconnected. I in a number of times on the 17 September for my account to you sorted out , they managed to reconnect me and the gentleman told me he was going to call me to fix my billing. I haven't received any communication from multichoice, so I decided to call them yesterday 20 September to fix my billing before my account is disconnected. This morning when I woke up I was disconnected and call in a lady had me hold for more then 20 minutes.

This is one of the many problems I encountered with DStv. I won't recommend anyone to take out this nonsense.

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