Extremely poor service

I am so over DSTV. I do not want to cancel my subscription but it seems competent staff at DSTV is too much too ask. They have been messing up my account since 5 April when some idiot decided to cancel my entire subscription. I have spoken to numerous consultants to try and resolve the issue but they keep disconnecting my service. The fault has been escalated 6 times since 5 April and still no one has contacted me. What does one do when you do everything to resolve an issue but not one single staff member is competent enough to actually assist. Will have to cancel this subscription now.