KR
Kenneth R

1 reviews | Active since Jul 2018

03 Dec 2022, 17:38

Extremely Poor Service

I paid for my subscription but service remains off. No consultants nor Supervisors are able to assist. I have made 3 calls and was on hold for more than 30min on each, last call held for 1h10min. I can't can't view my channels. How do I beg for a service ghat I pag for. Mutichoice is taking advantage for its customers. This is extremely absurd

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2022, 17:59
Official
Hi Kenneth, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team