1 reviews | Active since Oct 2016
Extremely Poor service
<p>I have been subscribed with DSTV for the last 8 years and have been extremely loyal by ensuring that my monthly premiumsubscription is paid on time. About a year ago I have changed jobs so my bank details also changed...being a loyal customer that I am I called multichoice and provided them with my new bank details. ...this was exactly a year ago, it's been a year later and after 14 calls made my account is still not being debited, everytime I call the a professional consultant assures me that my details have been updated and my account will be debited. ...to date my account has not been debited. ..my services disconnected every month and I need to pay a penalty and yet again the same thing happens again month after month.....CAN MY REQUEST PLEASE BE HONOURED AFTER A YEAR PLEASE FOR GOD SAKE....</p>
Dear Riccardo Williams
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Riccardo Williams
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Ricardo Williams
Thank you for bring this matter to our attention.
Our records indicate that we have been successfully debiting your First Nation Bank account on the 20th of every month.
Your account is currently paid up to the 19 November 2016.Your next payment date is the 20 November 2016.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,
Good day Ricardo Williams
Thank you for bring this matter to our attention.
Our records indicate that we have been successfully debiting your First Nation Bank account on the 20th of every month.
Your account is currently paid up to the 19 November 2016.Your next payment date is the 20 November 2016.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,