1 reviews | Active since Aug 2014
EXTREMELY POOR SERVICE
<p>Ok, so here I go again. This is the worst company to deal with. They blacklisted me because I refused to pay my DSTV account as they never disconnected my service in 2014 when I moved. So I had to pay over R3000 for their mistake, *********** staff. I couldn't be blacklisted forever for their stupidity and am sooooo fed up with fighting that I just decided to pay the R3000. Now after a month, this is not yet off my ITC? Is there anyone in this company that actually has a qualification in accounts? Is there anyone in this company that can read and write? Is there anyone in this company that actually passed school? There are literally thousands of complaints against MultiChoice and how many thousands of people don't like complaining publicly? You are by far the worst company to deal with. What has our world come to? When will this be off my ITC? I never want to hear or see DSTV ever again? Why do I need to complain, moan nag so much? </p>
Dear Crystel
We fully understand your frustration and irritation. Please accept our sincere apologies for the inconvenience caused.
We have referred your enquiry to our finance department to send you a paid up letter and also to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Further please note that Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Regards
Elna
Best regards,
Dear Crystel
We fully understand your frustration and irritation. Please accept our sincere apologies for the inconvenience caused.
We have referred your enquiry to our finance department to send you a paid up letter and also to request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Further please note that Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Regards
Elna
Best regards,
Really? What ever you want to call it, list people on ITC submit payment whatever makes you happy Elna!!! I already paid over R3000 to DSTV for a service I did not get, now after 26 days, I must wait yet another 7 days. And where's my paid up letter? Does that also take you 7 days to do? Pathetic service.
Oh and by the way, you are not causing inconvenience, you are absolutely f***xing up my life at this moment!!
Really? What ever you want to call it, list people on ITC submit payment whatever makes you happy Elna!!! I already paid over R3000 to DSTV for a service I did not get, now after 26 days, I must wait yet another 7 days. And where's my paid up letter? Does that also take you 7 days to do? Pathetic service.
Oh and by the way, you are not causing inconvenience, you are absolutely f***xing up my life at this moment!!