1 reviews | Active since Dec 2015
EXTREMELY POOR SERVICE
<p>With reference to my previous complaint lodged</p> <p>To date I have NOT received any calll back from DSTV to finalize the issue and yet every week the discontinue my service on both decoders. I then need to call AGAIN, speak to a consultant who doesn't know what is going on, pay another R50 per decoder for reinstatement, receive a promiss to be called back as they can see there is an escalation on this yet to repeat this AGAIN the following week.</p> <p>My I as the consumer, who's money is good enough - PLEASE PLEASE PLEASE receive some service.</p>
Dear Mrs Magda Bezuidenhout
Apologies for the inconvenience caused. As per our telephonic conversation, please refer to your personal e-mail address for further information with regards to the billing of your account. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Dear Mrs Magda Bezuidenhout
Apologies for the inconvenience caused. As per our telephonic conversation, please refer to your personal e-mail address for further information with regards to the billing of your account. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta