Extremely poor customers service

<p>I was owing multichoice an amount of round about +- R1600 on July then I've managed to pay them on August the 10th the amount of R1800+ using their self service(bill) side after then they've reconnected me, to my suprise end of September I've received a mail on my dish mailbox saying am suppose to pay R430 for the month of October I did so then my service was disconnected just because they are saying they are unable to trace the funds. Seabelo Tlaletse, Tshwarelo, Lindiwe, Raquel Erasmus, Vellade Khubayi and worsed of it all their supervisor Nomathamsanqa Mothupi couldn't even come on call that I've made it to them to resolve the issue with them, the thing that they have requested from me it was a proof of payment I forwarded them my bank statement that has the transaction that i made to their company. Which leaves me with that as a proof of payment, then they've sad that is not the proof of payment. I'm disconnected as of now because of that an whereby they didn't even gave me an alert to say the payment that was made couldn't be traced. And now I've already spended close to R300 only on phone calls, and they are still saying I should go to the branch to get of payment or either reverse the transaction and repay it again as a deposit which that will lead me to a loss of close to R600 whereby by the end of the month they will still need their money. Please help</p>