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Nkosi N
1 reviews | Active since May 2019
23 Jun 2020, 20:27
Extremely poor customer service
My mother (Smart card no. ***) has phoned DStv twice trying to cancel her subscription. On both occasions she was transferred to a line where she waited for more than 10 minutes with no answer. She was promised someone will call her, but that never happened.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Jun 2020, 20:41Hi Nkosi Ngidi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jun 2020, 20:41
Official
Hi Nkosi Ngidi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team