Extremely poo service delivery

I am astonished by the poor level of service that DSTV offer to loyal subscribers.<br> <br> - During December I paid for full service which include Catchup as described in the service agreement and on their website, for over 4 weeks did not work.<br> - In January I have been double billed, this took over 3 weeks to recover the \******\" money.<br> - During the month of January i only had 30% viewing experience the rest of the time my xtra view service was off and my xplorer showed an E32 most of the time, they would clear it (sometimes and within 30 min the error would appear again.<br> - In Feb by Debit order were suspended, for no reason and my whole account suspended with no viewing.<br> - I went to Social Media channel via Twitter and Facebook, on Facebook I have been ignored straight out with no response at all.<br> - I kept on asking a refund on my account as I paid for multiple services but did not receive it, no one could answer me on this. I am now considering going to the media and also taking action based on the consumer protection act if they don't came back to me within 24h in writing on the above issues."