Extremely horrible service from Multichoice

On the 10th Jan made a paymenmade for reconnecting I had to make numerous to be reconnected only to be disconnected again and again. Today I was disconnected again?I called again and spoke to Yuvishen Singh , at 8:13 am. I explained to him what has been happening, he had unwilling attitude to assist he deldeliberately gave me wrong info just to get rid of me He told me to call accounts dept( ********** ) and I asked him twice ( incompetence) if they are there and h said yes, only to go back to the IVR. I was then told the department was not available on weekends by Slindile and shecreconnected me. The service is so frustrating having to call over and over again due to their system error.The worst is having to deal with people like Yuveshen Singh....Multi choice is going down its the worst service I have ever received in a long time.