VM
Vuyo M
1 reviews | Active since Jun 2020
22 Jun 2020, 08:43
Extremely disappointing service
An agent called me promoting price lock and for once I said "ok, sign me up". Went through the whole process, answering all the questions and then I was told my devices would be sent through in 3 days and it would include installation. It's been 3 weeks and I am still waiting. I even still get calls from DSTV agents telling me abut price lock and when I tell them I am waiting for them, they say they see it on the system but don't know why I haven't been assisted. What a joke. So disappointed.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Jun 2020, 08:54Hi Vuyo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jun 2020, 08:54
Official
Hi Vuyo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
VM
Vuyo M's updateReviewer Update
22 Jun 2020, 10:53Got the decoders just now. The courier company delivered but installation is not included. Agent said this would include installation. So what must happen now? This has been so confusing especially after I asked multiple times about installation so I wouldnt have to worry about this
VM
Vuyo M's update22 Jun 2020, 10:53
Reviewer Update
Got the decoders just now. The courier company delivered but installation is not included. Agent said this would include installation. So what must happen now? This has been so confusing especially after I asked multiple times about installation so I wouldnt have to worry about this