extremely disappointed customer - DSTV

Dear Hello Peter

I paid our annual DSTV subscription through ABSA bank. ABSA has a listed beneficiaries that you just select DSTV is one of them. I sent proof of payment to DSTV enquiry number ********** . sadly no response. call centre cannot truck payment. I don't have ABSA account for DSTV - absa listed DSTV as its beneficiary.

no one at call centre or anywhere knows what I am talking about. DSTV is just a big company but it lacks in so many ways. simple tracking of funds the call centre people failed completely. why did they get listed with ABSA as a beneficiary that can be selected.

I am personally extremely disappointed. it is a lot of money we paid. nobody seems to care. I will encourage everyone to do NETFLEX and other streams. it is so sad how they treat me. I have been on my mobile for 40 minutes because of people not knowing what to do.

please DSTV wake up