Extremely bad service from DSTV Business Division

Hi I have been emailed the business division as well as the Help email at DSTV numerous times. After like approx 25 emails and around 6 calls I still have not been assisted. My last email I did say I was going to write on Hello Peter and I will speak to management if not assisted. Still no response, I received all the read receipts. I would like to report these departments. People I addressed my emails to Refiloe Motsepe and Thabiso Qhautse. Some I didnt address it to anyone, still no help.